Effective date: 01 June 2024. This Privacy Policy explains how Just50x by Crypto Patel ("Just50x", "we", "us") collects, uses, and safeguards data across our website, learning products, and mobile applications distributed via Google Play and the Apple App Store.
Privacy Policy
By accessing our services you agree to the practices described here. If you do not agree with this policy, please stop using our products and contact us with any questions.
Information We Collect
We collect the minimum data required to provide courses, cohorts, and support.
- Account data: name, email address, handle, and authentication identifiers.
- Purchase data: order history, subscription status, payment confirmation IDs (handled securely by our payment processors).
- Learning activity: progress, quiz completions, content preferences, and feedback.
- Device and usage data: app version, device type, log files, crash reports, and aggregated analytics that help improve reliability.
- Support communications: questions or files you share through chat, email, or forms.
How We Use Information
- Deliver live and on-demand lessons, certifications, and trading frameworks.
- Process payments, renewals, refunds, and detect fraudulent activity.
- Provide customer support and respond to legal or compliance requests.
- Improve course content, personalize recommendations, and analyze anonymized adoption trends.
- Send important updates about releases, policy changes, or security alerts.
Legal Bases
We process personal data under one or more of the following bases: performance of a contract, legitimate interests (product improvement, fraud prevention), compliance with legal obligations, and consent where required for marketing communications.
Sharing and Processors
We do not sell personal data. Trusted vendors that help us operate—such as hosting providers, analytics, payment partners, email delivery tools, or customer success platforms—may access data strictly to perform contracted services. Each vendor is bound by confidentiality, security, and data processing agreements.
International Data Transfers
Your information may be stored or processed outside your home country. We use cloud infrastructure that maintains robust security controls and rely on contractual safeguards (such as Standard Contractual Clauses) when data leaves the EU or UK.
Data Retention
We keep personal data while you maintain an active account and for a reasonable period afterward to meet legal, tax, and reporting obligations. When retention is no longer necessary, data is anonymized or securely deleted.
Your Rights
Depending on your jurisdiction you may request access, correction, deletion, limitation, portability, or opt out of processing for legitimate interests. You can also withdraw consent for marketing messages at any time by using unsubscribe links or contacting us.
Children's Privacy
Just50x is intended for adults and does not knowingly collect information from children under 16. If you believe a minor provided data, please contact us and we will promptly remove it.
Changes to This Policy
We may update this Privacy Policy to reflect new features, regulatory requirements, or operational practices. Material changes will be announced through the app, email, or on this page with a new effective date.
Contact Us
If you have questions about privacy or data handling, email id-contact@just50x.com. You may also write to our support team through the in-app help desk.